Ordering & Shipping

To Place an Order: Please call 1(888)415-5079 so we can discuss the many considerations involved in your purchase. We want to be sure you get exactly what you need. We will also be able to answer any questions you may have involved with your purchase. Note: When ordering a Cupola, knowing the pitch of your roof is helpful (i.e. 7/12 , 12/12 etc.) An extended base may need to be purchased if you have an overly steep pitch, such as a 12/12 pitch.

Our Business Hours
Mon-Sat 9:00-5:00pm (Eastern Time)

 We accept Visa, MasterCard, Discover, American Express, traveler's checks, personal checks and money orders.

All Weathervanes and Cupolas Ship Free of Charge!

Average Cupola Delivery Time: 1-3 Weeks
Average Weathervane Delivery: 3-10 Days
Rush Shipping IS Available: Call for Details! 1(888)415-5079

Most weathervanes can be shipped UPS or FedEx Ground, except for a few of the larger-sized vanes, which are shipped via freight truck. We can ship cupola sizes 14" thru 30" UPS or FedEx Ground. 30" Vinyl Cupolas and 36"-60" Wood Cupolas are shipped via freight truck.

To contact us by fax: (207)848-8164
To contact us by E Mail: americanweathervanes@yahoo.com

Freight Shipments:

Items that exceed the weight and/or size limit are shipped via Fed Ex Freight or other freight company. The Freight Carrier will call to set up a drop off time, usually 24 hours before the scheduled delivery. These orders are usually heavy and large. It is up to you to be prepared to unload the delivery. The delivery is curbside, meaning it is up to you to unload the delivery. If you are unable to unload the delivery, a lift gate can be purchased by you through the carrier before delivery for an additional charge.

Freight Claims & Damages

All freight damages must be reported to the driver at the time of delivery and must be reported to us at that time also. Inspect the package thoroughly! Even if the box looks fine, open it and look it over! If you sign for the package it is at that time yours. If damages are found after signing off with the driver we are unable to put in a claim. You are responsible after you sign off on the package.

Fed-Ex and UPS Ground Damages

Damages must be reported to us within 24-48 hours. We will re-ship a replacement and have the damaged product picked up in a timely manner. The product(s) must be in the original packaging. Failure to follow this procedure voids all future product issues and warranties. Please call us at 1(888)415-5079 to arrange the details.

Return Policy

•All returns need to be made within 30 days. A 20% Restocking Fee will apply, unless you are making an exchange.
•You must call and notify us of the return and sign a return authorization form. Returns will be refused if we are not notified.
•All items to be returned must be unused and in original condition. Any item returned that is not in original condition will not be given a refund and the item will be held for pickup by the customer, to be returned to them at their expense.
•All customized orders are non-refundable-this includes custom weathervanes, cupolas, and finials. Custom items include anything not in natural copper finish, such as patina, blue verde, brass, etc.